John Wulf's Septic Tank Service Logo Now Hiring
Office Position Open

Front Desk Scheduler
/ Office Admin

John Wulf's Septic Tank Service is looking for a dependable, professional Front Desk Scheduler to help manage inbound calls, schedule appointments, and keep our service calendar organized.

💰 $18–$20 / Hour 📍 On-Site Position 📞 Phone Experience Required 🏢 Iowa & Illinois
Apply Now — Takes 2 Minutes

No resume required to start. Just answer a few quick questions.

💵 Earn $18–$20 per hour  |  Paid Time Off  |  Stable Local Company

John Wulf's Septic

A Company You Can Be Proud to Work For

John Wulf's Septic truck
Septic service team
John Wulf's Septic service truck in action
About the Role

This Is Not a Hard-Closing Sales Job

The right person will help customers, book service appointments, gather accurate information, and support the office and field teams. You'll answer inbound calls, schedule routine pumping and inspection appointments, and keep the calendar organized.

During slower times, you'll also work inside our CRM to follow up with past customers and leads — helping reschedule septic pumping, inspections, grease trap service, and other service opportunities.

Position Details

What You'll Do & What We're Looking For

What You'll Do

  • Answer inbound calls professionally
  • Schedule pumping, inspection & maintenance appointments
  • Collect accurate customer & property info
  • Enter notes and updates into the CRM
  • Route emergency calls to the right team member
  • Make outbound follow-up calls to past customers
  • Keep the service calendar organized
  • Communicate clearly with office & field staff

What We're Looking For

  • Previous phone customer service experience (2 yrs required)
  • Strong communication & professional phone presence
  • Organized, detail-oriented, comfortable with data entry
  • Able to follow scripts, systems & call flows
  • Comfortable asking questions & moving calls forward
  • Basic computer skills required
  • CRM or GoHighLevel experience is a plus
  • Reliable, punctual, and professional

Great Fit If You...

  • Like helping people
  • Are strong on the phone
  • Enjoy staying organized
  • Can follow a process
  • Take pride in being dependable
  • Work well in an office environment
  • Understand the value of great customer service
Benefits & Perks

Why Join John Wulf's Team?

💵

$18–$20 / Hour

Competitive pay based on experience

🏖️

Paid Time Off

Earn PTO from day one

🏢

Stable Office Role

Consistent on-site schedule

📍

Local Company

Serving Iowa & Illinois communities

📈

Room to Grow

Learn systems, grow with the team

Ready to Join the Team?

Apply in 2 minutes. No resume required to start. We'll review your application and be in touch soon.

Apply for This Position

Takes less than 2 minutes  ·  On-site position in Iowa & Illinois

Front Desk Scheduler / Office Admin Application